ZSecurity Privacy Policy

NOTICE: At Zsecurity your privacy is of the utmost importance to us, just as it is to you. We have developed a rubric by which we manage various types of personal information in order to minimize or eliminate the potential for its misuse. The policies which are outlined here are adhered to by each and every employee and representative of our company. Please review them carefully so that you obtain a clear understanding of how we use the information which you submit to us, as well as the circumstances under which you may be asked to provide such information. As the services we offer may change in the future, check back periodically to ensure that you are up to date on the latest information available.

Our goal in this field is to guard and protect any personally identifiable information of our customers, including groups, individuals, and businesses which have formed partnerships with Zsecurity, as well as any third party entities which we cooperate with. Legislation which has been enacted regarding sharing data and privacy laws is consistently adhered to, specifically in regards to the way in which personal data may be processed, handled, recorded, transmitted, and disclosed. The policies of Zsecurity and their enforcement will remain transparent and made available through documentation to employees, consumers, and users.

At various points when operating our software, interacting with our web site, or communicating with us through email you may be given the opportunity to choose to submit information which may be personally identifiable, as well as information which is generic and anonymous. Some situations in which you may be asked to submit such information is in the case of contacting us by email through our website, which may include your name, phone number, e-mail address, home address, or other similar data. This data is used only for its specified purpose, which is to contact the user submitting it and to facilitate greater ease of communication, including the managing and identifying of comments or questions should they become necessary. This information may possibly be used as well to aid us in the evaluation of the level of satisfaction users experience with our products.

When purchasing any of our products, whether over the phone or across the internet we will request and store the necessary information required of you to successfully complete the transaction which has been agreed upon. This information will be used solely for this purpose. When registering software to your individual identity, whether it be through email or your name, we will request the needed personal data to complete that connection. If creating an account on our website to be used in aiding management of relevant information regarding our services or products in use, we may also ask for identifying information including your name and personal e-mail address. When subscribing to newsletters or other periodic informational updates regarding our website, products, or services, the submission of an e-mail address or other information may be necessary.

Requesting technical support from a company representative will also require the submission of identifying information. All of these circumstances fall under the protection given to personally identifiable information of users, and will be used only for their intended purposes of providing assistance, information, or verification to and of the user. For periodic data sent to your personal e-mail address in the form of a subscription service, you will be given the opportunity to cancel or opt-out of related communications. Information required for purchase may include your personal address, name, and credit or debit card number, which will never be made public, and is used only internally.

In some cases, presently or in the future, when dealing with a customer support representative the option to request a remote assistance session may become available to assist the user in diagnosing or repairing problems. This type of engagement will only materialize after consent and the submission of the appropriate information necessary to initiate and sustain the interaction. This information will only be used for the purpose of assisting the user, and when the session is terminated it will not be initiated again without the request of the user. The information gathered to make this connection and during the operation will not be used for anything other than its intended purpose. It will not be shared with any outside sources and will not be sold to any individual or organization. General information gained during these sessions which is not personally identifiable but which may benefit the company in better assisting others or addressing issues or errors with products may be shared with the appropriate employees within the company who specialize in such optimizations or policy and software.

When making a transaction with our company to purchase a product or service, later communications may be addressed to the user through e-mail or other means for the purposes of shipping notification, receipt transmission, product update notices, or other similar reasons. As these notices are important personal notifications rather than broad and group sent bulletins such as subscription services, they cannot be opted out of as ensuring clear communication in regards to services you have purchased are exceedingly important. Keep in mind that should you decide that you do not feel comfortable providing us with this information you will not be not forced to, but in circumstances where the information is absolutely necessary to complete the task at hand, such as in this one where a transaction is intended to take place, if you do not provide the correct and requested information, you will not be able to complete the act. This also applies to other types of functionality available on our website, including customer technical support requests; if we don't have your contact information, we will not be able to contact you to respond to your question or concern.

You ultimately make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or functionality on the site if the information is essential to complete the transaction or functionality.

Cookies are small text files which are used by your web browser to temporarily save unique information that is relevant to your browsing experience to make navigating and submitting your own information easier and less redundant. Certain portions of our web site may require that cookies be enabled so that certain functionality can be used. Generally speaking, they are not essential to accomplish the various tasks which may be available to you, and if you like, in the preferences, options, or settings menu of the web browser that you are using, the option to turn them off should be available. We may store and use information sent to our web servers through cookies for the purposes of analyzing traffic, demographics, and other statistics.

The subscription based notification services mentioned previously, which may be used to notify customers of new products, updates of website layout or information, product upgrade availability, or other non-essential periodic communications such as newsletters may be opted out of should you decide that you do not require such information. To do this, use the "unsubscribe" button, address, or link made available in such communications deemed non-essential by their creator(s).